Complaints and Abuse Policy-USIC GROUP

Complaints and Abuse Policy

Customer Complaints Procedure

If you have any complaints about the way in which any service requests have been handled or the service you receive, please email or write to us at the addresses below. We will do our best to resolve your issue and a director will endeavour to respond to your complaint within 3 working days.

In the first instance email us at

Alternatively, you can write to us at:
49 Hoghton Street


If you suspect that the source of any netowrk abuse is originating from any part of our network, including customer connections, please report this, detailing as much information as possible to the abuse contact below.

T: 01704 822522    F: 01704 822566    
E:   VAT: GB 781 7503 15   
Company No: 04183994

Copyright  USIC 2018